Accepted Payment Methods

Parents/guardians may make payments to the ECC through the following approved payment methods:

• Cash – Payments may be made directly at the ECC office.
• Card Payment – Payments can be made using the available card payment facility at the ECC.
• Online Bank Transfer – Payments may be made through the ECC’s designated bank account.
• Online Payment Link – Parents may use the official payment link provided by the ECC.
• Cheque – Cheque payments may be accepted as per the ECC’s payment procedures and requirements.

Parents/guardians are responsible for ensuring that payments are made using the approved payment methods and within the specified payment deadlines. Proof of payment may be requested where applicable and should be retained by the parent/guardian for their records.

1. Payment of Fees

Parents/guardians are responsible for ensuring that all applicable ECC fees are paid in full by the due dates communicated by the ECC. Fees may include registration fee, books, medical fee, activity fee, uniform, lanyard and monthly fee.

2. Outstanding Fees

Any outstanding fees must be cleared promptly. Parents/guardians are encouraged to contact ECC Management as soon as possible if they anticipate difficulty in making a payment by the due date.

3. Payment Plans

Where necessary, ECC Management may agree to a formal payment plan with the parent/guardian. The payment plan will clearly state the agreed payment amounts and due dates. Once agreed, parents/guardians are expected to follow the payment plan in full and make each payment on time.

4. Failure to Follow a Payment Plan

If a parent/guardian fails to make payments according to the agreed payment plan, the ECC may review the arrangement and take further action in accordance with the ECC fee policy, the Parent-ECC Contract, and applicable KHDA requirements.

5. Release of Documents

Where permitted under applicable KHDA requirements and the Parent-ECC Contract, the ECC may withhold the release of certain documents or records, including detailed progress reports, completion certificates, admission confirmation letters, Transfer Certificates (TCs), and other applicable documents, until outstanding fees have been cleared or the agreed payment plan has been satisfactorily completed.

6. Communication with Parents

The ECC will communicate with parents/guardians regarding outstanding payments and, where appropriate, provide reminders or payment-plan information. Parents/guardians are expected to maintain open communication with ECC Management and respond promptly to payment-related correspondence.

7. Financial Difficulties

Parents/guardians experiencing temporary financial difficulties should contact ECC Management at the earliest opportunity. The ECC may consider a reasonable payment arrangement on a case-by-case basis, subject to management approval and applicable policies and regulations.

8. Refunds

Where a refund is approved by the ECC, it will be processed after 30 days from the date of approval of the refund request. Refunds will be subject to the ECC’s refund policy, the Parent-ECC Contract, and any applicable KHDA requirements. Any outstanding amounts owed to the ECC may be deducted from the approved refund, where applicable.

9. Final Responsibility

Parents/guardians remain responsible for ensuring that all fees are settled in accordance with the agreed payment terms. Any payment arrangement or exception must be formally approved by ECC Management and does not automatically change the terms of the Parent-ECC Contract.

If fees remain unpaid, the ECC may withhold the release of detailed reports, completion certificates, admission confirmation letters, Transfer Certificates (TCs), and other official documents, subject to applicable KHDA requirements.

If a payment plan is agreed, the parent must follow the agreed amounts and due dates. Documents will be released once the payment plan has been completed and all outstanding fees are cleared.